Reviews
5star service for me
Mastercraft kitchens and bath has just completed a shower remodeling project for my wife and I. The whole project from beginning to end went well. However I must caution you on one thing. Time. If you want quick go elsewhere. Once we signed the contract we waited about six weeks for work to start. We knew this upfront, they told us prior to our signing that six to eight weeks was normal. They also told us that as soon as we signed, they would order all the material, and have it on hand when they start. And they did, all custom materials included. The time we spent planning and waiting was well worth it. The crew we had was meticulous every step of the job. So thank you Joe Wright project manager, and Cam and Chuck for a job done right. Hard to get these days,
Barb and Tony
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Our exceptional experience with MasterCraft started with our encounter with designer Brian. He literally blew us away with his design for our new kitchen. His vision was beyond anything any other designer offered. Not only was he creative in his design, the details of his design was so precise they could easily be translated into physical reality. Then we had the honor of seeing the master craftsman Terry bring the design to life. Terry's skill and attention to detail were beyond compare. We would highly recommend MasterCraft to anyone looking to redesign a kitchen. If we could we would give them 10 stars!
Just had a beautiful bathroom installed.
Master craft all the way. Beautiful job a pleasure to work with Mike is top notch and Justin the project manager was a pleasure to work with. They were always here to check on things…workmanship was exquisite. Would highly recommend them for your next project
My rating is a 5 but if I could, I would give them a 10!
MasterCraft completed two bathroom renovation projects. I can't say enough positive things about MasterCraft, from designer to office staff to project manager and multiple crews. They were professional and focused on details. No question was too much for me to ask. As with any project there were bumps in the road, but they never wavered from providing timely solutions. Status updates were communicated weekly, if not daily. From day one, they were respectful and took efforts to protect my home while the work was underway. I am very happy with the results. To top it all off - they are truly nice trustworthy people.
Five years later i still LOVE my kitchen, but more importantly, I am so impressed with the CUSTOMER SERVICE that Mastercraft has provided. I had an issue with my ceiling lights and called them and they replaced ALL ten lights so that there wouldn't be a problem again later. To the owners, Mike and Joe and ALL of the employees that I dealt with during the remodel: Terry, Brian, Beth, Jim, Kameron and most recently Sam, THANK YOU! In this day and age, customer service is paramount and you have proven that you will go above and beyond for a customer. Most sincerely, Karen B.
My wife and I used MasterCraft Kitchen & Bath for our master bathroom remodel. Joe was our project manager and was very detailed with us throughout the entire process. Our estimate, drawings and meetings were professionally done, MasterCraft does an amazing presentation and did 3d photos, very high tech! Everything was budgeted to the penny and if anything needed to be corrected or revised, it was done. We have heard lots of stories and negative comments about contractors from friends and family in the past and we only have positive things to say about MasterCraft Kitchen & Bath and using them for our project.
We contracted with MasterCraft to do a complete demolition and remodel of our master bathroom (new shower, floor, vanity cabinets, countertop, mirrors, etc.). The company provided guidance every step of the way for the design and selection of all materials. Any issues were handled and followed up on. MasterCraft is a very honorable company and stands behind its work 100%. We are very happy with our gorgeous new bathroom!
We had been looking for a contractor to remodel the dilapidated kitchen in our recently aquired foreclosure. When we met Mike Arduino with MasterCraft it became an easy decision. He is so honest and so committed. Every little detail was taken into consideration, from the beautiful crown moldings and trim work, to floor finishes and quality cabinetry. Through the entire process, we always felt like we mattered to Joe and Mike. They took into account our budget, lifestyle and tastes with every decision. We really appreciated the personalized service we got from Joe and Keith at MasterCraft Kitchen & Bath. I can truly say our kitchen remodel was a miraculous transformation and one we couldn't even imagine with the budget we had available.
MasterCraft is a gem among remodeling and renovation companies today. Their quality and craftmanship is a cut above everyone else and they are reliable and honest...a company whom you can trust. They understand the customer is # 1 and will do whatever it takes to get the job done correctly. They remodeled my kitchen, removing a wall and giving it a much more open living space, while at the same time keeping the project under my budget. I will continue to use them whenever possible.
MasterCraft did an exceptional job on our townhouse kitchen remodel. From the quality and craftsmanship of the cabinets to the beautiful engineered hardwood floors and the amazing tile backsplash-we just love our new kitchen! We will be using MasterCraft Kitchen & Bath again in the future and recommending them to friends and family.
Joe and Mike were very professional. I used their company, MasterCraft Kitchen & Bath, to design and renovate my kitchen, bathroom and living area. Having had problems with contractors previously in my house, I needed a construction company that I could trust and one that could deliver what they said they would. From all the contractors I had met with previously, without any hesitation I consider MasterCraft Kitchen & Bath the best. I always felt respected and comfortable with their recommendations. Joe never promised something that he could not deliver; he was hands on trying to deliver my kitchen renovation on time and with great attention to detail. My new kitchen is beautiful!—MasterCraft Kitchen & Bath did a fantastic job!