Warranty
mASTERcRAFT KITCHEN & BATH
wARRANTY
MasterCraft provides our clients a One Year Warranty on parts and labor we provide beginning at the completion of the project.
Below is a list of warranty information for labor and product installation provided by MasterCraft Kitchen & Bath and its trade partners during the remodel of your kitchen or bathroom remodel.
Eastman Street Woodworks
Eastman St. Woodworks (warrantor) warrants to the original consumer purchaser only that all products manufactured or supplied by warrantor will be free from defects in material and workmanship under normal use and service for as long as they are owned by the original purchaser and installed in its original location. These warranties are only applicable to product used for Residential Purposes and is not transferable to subsequent owners. Eastman St. Woodworks disclaims responsibility for damages in excess of the purchase price of the product.
This warranty does not cover damage resulting from normal wear, accident, misuse or lack of reasonable and necessary maintenance and service. Furthermore, the warranty shall be voided in the event of improper installation or unauthorized repair, alteration, or modification of defects in the unit when the product is installed.
In the event of a warranted product defect, please call or write the original place of purchase or Eastman St. Woodworks with a description of the defect. It is Eastman St. Woodworks’ option to provide repair parts or replace with a functionally equivalent product. Proof of purchase and the return of product is required for replacements. Such repair parts or replacement shall be at warrantor’s expense, but the customer shall bear all other expenses, including, but not limited to cost of removal, transportation, re-installation, communication and any special service requested by you, such as, overtime labor, etc. Repaired or replaced items carry only the unexpired portion of the original warranty.
Natural woods vary in color and grain pattern and exhibit color change over time. Cabinets may darken or lighten with age due to exposure to certain environmental conditions including but not limited to sunlight, moisture, household cleaners, smoke, etc. These variations are considered the natural characteristics of the material and are not covered under these warranties. Miter joints tend to open and close with the changes in seasonal humidity. Opening joints are not a sign of joint failure and no warranty applies. Eastman St. Woodworks does warrant against joint failure such as complete joint breakage.
Solid Finish Disclaimer: Opaque, painted and other solid finishes have differences than other wood finishes. When such finishes are applied to cabinet doors, expansion and contraction of the wood can cause cracks in the finishes on door joints and seams. These characteristics are normal occurrences in the finish and are not considered defective or eligible for product replacement under warranty.
Due to the wood’s natural aging process which affects its color and grain, Eastman St. Woodworks cannot guarantee that the finish of replacements will exactly match the finish and appearance of the original components. Only current product offerings at the time of warranty claim are available as repair(s) or replacement(s).
EXCEPT TO THE EXTENT PROVIDED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE SHORTER OF THE PERIOD PROVIDED BY LAW OR THE PERIOD OF THIS WARRANTY, AND UNDER NO CIRCUMSTANCES SHALL EASTMAN ST. WOODWORKS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SUSTAINED IN CONNECTION WITH THE PRODUCT. THE EXPRESS WARRANTY ABOVE CONSTITUTES THE ENTIRE WARRANTY AND IS IN LIEU OF ALL OTHERS EXPRESSED OR IMPLIED.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, therefore, the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
INDEMNITY
Eastman St. Woodworks shall not be liable for either its failure to perform or its delays in performance hereunder arising out of or resulting from causes beyond its control, including but not limited to, acts of God, acts of Representatives, acts of Government, wars, fires, floods, epidemics, quarantine, strike, freight embargoes, weather or default by suppliers due to any such causes.
Onyx Collection Guarantee
This statement is on every product we manufacture. It is a simple, clear guarantee, and everyone associated with our business understands it. If our product ever fails, we will either provide you with a new item or refund the cost. “Yes, Guaranteed Forever” says it all. Quality products, our guarantee, quick delivery, ease of installation, and low failure rate have made us legends in this industry.
If you have a question, problem, or suggestion, please call us at 1-800-ONYXTOP (1-800-669-9867). We always do our best to correct a problem to your satisfaction.
Bob Awerkamp – Founder
List of Kohler products and warranties
Limited Warranty
Lifetime Limited Warranty
Lifetime Limited Warranty
Bath and Shower Base
Lifetime Limited Warranty
Kitchen Sink
Lifetime Limited Warranty
Lifetime Limited Warranty
Valves, and Controls
Five-Year Limited Warranty
Walls and Accessories
Limited Warranty
Limited Warranty
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER 1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
Lifetime Limited Warranty
Kohler Co. warrants its Faucets* manufactured after January 1, 1997, to be leak and drip free during normal residential use for as long as the original consumer purchaser owns his or her home. If the Faucet should leak or drip during normal use, Kohler Co. will, free of charge, mail to the purchaser the cartridge necessary to put the Faucet in good working condition. This warranty applies only to Kohler Faucets installed in the United States of America, Canada or Mexico (“North America”).
Kohler Co. also warrants all other aspects of the faucet or accessories (“Faucet”)*, (except gold, non-Vibrant®, non-chrome finishes) to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. This warranty applies only to Kohler Faucets installed in North America. If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. Damage to a product caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty**. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the Faucet.
If the Faucet is used commercially or is installed outside of North America, or if the finish is gold, non-Vibrant or a painted or powder coated color finish, Kohler Co. warrants the Faucet to be free from defects in material and workmanship for one (1) year from the date the product is installed, under Kohler Co.’s standard one-year limited warranty.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER 1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIM ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations of how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
*Trend® faucets, MasterShower® tower, BodySpa systems and components; WaterHaven® tower, systems and components; Tripoint® faucets, Polished Gold, non-Vibrant and painted or powder coated finishes, fittings; all items within the “Fixture Related” section of the Kohler Faucets Price Book, drains, Duostrainer® sink strainers, soap/lotion dispensers; Moxie™ Wireless Speaker and faucets used in commercial settings, and outside North America, are covered by Kohler Co.’s one-year limited warranty.
**Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.
This is Kohler Co.’s exclusive written warranty.
Lifetime Limited Warranty
Kohler Co. warrants the cast iron components of products manufactured after February 10, 2000, to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. This warranty applies only for KOHLER Cast Iron products installed in the United States of America, Canada or Mexico (North America).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the product.
If the cast iron product is used commercially or is installed outside of North America, Kohler Co. warrants the cast iron product to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration. All other components other than the enameled cast iron carry Kohler Co.’s one-year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights, which vary, from state/province to state/province. This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company or the consumer.
This is Kohler Co.’s exclusive written warranty.
Bath and Shower Base
Lifetime Limited Warranty
Kohler Co. warrants the enameled cast iron component of baths and shower bases manufactured after November 19, 2015 to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Kohler Co. further warrants that the enameled cast iron component of the product will not chip, crack or burn for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. This warranty applies only to KOHLER Cast Iron baths and shower bases installed in the United States of America, Canada or Mexico (North America).
If the cast iron bath or shower base is used commercially or is installed outside of North America, Kohler Co. warrants that for ten (10) years from the date the product is installed the cast iron product will be free from defects in material and workmanship, and will not chip, crack or burn. All other terms of this warranty apply except for duration. All other components other than the enameled cast iron component carry Kohler Co.’s one-year limited warranty unless otherwise specified.
If a defect in material or workmanship is found in normal use during the applicable warranty period, Kohler Co. will, at its election, replace the defective cast iron component, or make other appropriate adjustment. Damage caused by misuse or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for removal, installation, labor charges, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the cast iron bath or shower base.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on the duration of an implied warranty or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province. This warranty is extended to the original consumer purchaser only, and excludes product damage due to installation error, or product abuse or product misuse, whether attributable to the consumer, a contractor, service company or other third party.
*KOHLER Cast Iron baths and shower bases installed in North America carry a Lifetime Limited Warranty for as long as the original consumer purchaser owns his or her home.
This is Kohler Co.’s exclusive written warranty.
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the product.
If the cast iron product is used commercially or is installed outside of North America, Kohler Co. warrants the cast iron product to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration. All other components other than the enameled cast iron carry Kohler Co.’s one-year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact Kohler Co., either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing: Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights, which vary, from state/province to state/province. This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company or the consumer.
This is Kohler Co.’s exclusive written warranty.
Kitchen Sink
Lifetime Limited Warranty
Kohler Co. warrants the enameled cast iron component of kitchen, entertainment or utility sinks manufactured after April 29, 2008 to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Kohler Co. further warrants that the enameled cast iron component of the product will not chip, crack or burn for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. This warranty applies only to KOHLER Cast Iron kitchen, entertainment and utility sinks installed in the United States of America, Canada or Mexico (North America).
If the cast iron kitchen, entertainment or utility sink is used commercially or is installed outside of North America, Kohler Co. warrants that for one (1) year from the date the product is installed the cast iron product will be free from defects in material and workmanship, and will not chip, crack or burn. All other terms of this warranty apply except for duration. All other components other than the enameled cast iron component carry Kohler Co.’s one-year limited warranty unless otherwise specified.
If a defect is found in normal residential use, Kohler Co. will, at its election, replace the defective cast iron component, or make other appropriate adjustment. Damage caused by misuse or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for removal, installation, labor charges, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the kitchen, entertainment or utility sink.
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or E-tailer, or write to Kohler at: Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, and the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on the duration of an implied warranty or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province. This warranty is extended to the original consumer purchaser only, and excludes product damage due to installation error, or product abuse or product misuse, whether attributable to the consumer, a contractor, service company or other third party.
*KOHLER Cast Iron kitchen sinks installed in North America carry a Lifetime Limited Warranty for as long as the original consumer purchaser owns his or her home.
This is Kohler Co.’s exclusive written warranty.
Lifetime Limited Warranty
Kohler Co. warrants its stainless steel kitchen, bar, and utility sinks manufactured after October 24, 2012, to be free of defects in material and workmanship during normal residential use for as long as the original consumer purchaser owns his or her home. Gloss reduction, scratching, staining and acid or alkaline etching of the finish over time due to use, cleaning practices or water or atmospheric conditions, are not manufacturing defects but are indicative of normal wear and tear. This warranty applies only to KOHLER stainless steel kitchen, bar, and utility sinks installed in the United States of America, Canada or Mexico (North America).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment. Damage caused by accident, misuse, or abuse, such as dents and scratches after installation, is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the product.
If the stainless steel kitchen, bar, or utility sink is used commercially or is installed outside of North America, Kohler Co. warrants the stainless steel sink to be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration. All other components other than the stainless steel component carry Kohler Co.’s one-year limited warranty unless otherwise specified.
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or E-tailer, or write to Kohler at: Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, color, finish, and the date the product was purchased and from whom the product was purchased. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, call 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico or visit www.kohler.com within the USA, http://www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THIS WARRANTY IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO. AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province. This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company or the consumer.
This is Kohler Co.’s exclusive written warranty.
Valves, and Controls
Five-Year Limited Warranty
Kohler Co. warrants that its electronic faucets, valves and controls will be free of defects in material and workmanship during normal residential use for five years from the date the product is installed. This warranty applies only to electronic faucets, valves and controls installed in the United States of America, Canada and Mexico (“North America”).
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, provide a replacement part or product, or make appropriate adjustment where Kohler Co.’s inspection discloses any such defect. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty*. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above. In no event shall the liability of Kohler Co. exceed the purchase price of the faucet, valve or control.
If the electronic faucets, valves or controls are used commercially or are installed outside of North America, Kohler Co. warrants that the faucet, valve or control will be free from defects in material and workmanship for one (1) year from the date the product is installed, with all other terms of this warranty applying except duration.
If you believe that you have a warranty claim, contact your Home Center, Dealer, Plumbing Contractor or E-tailer. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number, the date the product was purchased, from whom the product was purchased and the installation date. Also include your original invoice. For other information, or to obtain the name and address of the service and repair facility nearest you, write Kohler Co., Attn: Customer Care Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.com in Mexico.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of such damages, so these limitations and exclusions may not apply to you. This warranty gives the consumer specific legal rights. You may also have other rights that vary from state/province to state/province. This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer.
This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.
Walls and Accessories
Limited Warranty
Kohler Co. warrants all Choreograph™ products (including Choreograph™ accessories) to be free of defects in material and workmanship during normal residential use for ten (10) years from the date of sale. If a Choreograph™ product or accessory is used commercially or is installed outside of the United States of America, Canada or Mexico, Kohler Co. warrants the Choreograph™ product or accessory to be free of defects in material and workmanship during normal use for three (3) years from the date of sale.
If Kohler Co.’s inspection of your Choreograph™ product or accessory discloses a defect in material or workmanship within the applicable period of coverage stated above, Kohler Co. will, at its election, repair, replace or make appropriate adjustment. Kohler Co. is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Kohler Co. exceed the purchase price of the Choreograph™ product or accessory. Damages due to improper handling, installation or maintenance are not considered manufacturing defects and are not covered by this warranty. This warranty is valid for the original, consumer purchaser only. Proof of purchase (original sales receipt) must be provided to Kohler Co. with all warranty claims.
To obtain warranty service, contact Kohler Co, either through your plumbing contractor, home center, wholesaler, dealer, or E-talier, or by calling or writing Kohler Co, Attn: Customer Care Center, 444 Highland Drive, Kohler, Wisconsin 53044, 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and 001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from within Canada, or www.mx.kohler.comin Mexico.
TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. KOHLER CO. AND SELLER HEREBY DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
This is the exclusive written warranty for Kohler Co.
Showerguard
WHAT IS WARRANTED AND FOR HOW LONG?
WHO IS COVERED?
HOW TO REGISTER YOUR SHOWERGUARD PURCHASE TO OBTAIN WARRANTY COVERAGE
HOW TO MAKE A CLAIM
LIMITATIONS
YOUR RIGHTS UNDER STATE LAW
Signature Hardware
All items are warranted to the original owner to be free of manufacturing and mechanical defects. If a defect is found, we will provide a replacement part or product, or make the appropriate adjustment.
Normal wear and tear or damage from daily use is not warranted. For example, “living finishes” on unsealed items such as copper, bronze, nickel, teak, and bamboo can be expected to naturally change over time and with normal use. This is not considered a defect and is not covered under our warranty. Other exclusions include damages incurred as a result of installation, replacement or repair, and damages due to improper cleaning, misuse or neglect.
If your product is damaged in shipping, please contact us immediately.
Please contact Customer Service with any additional questions.
Alston inc
RESIDENTIAL HARDWOOD FLOORING WARRANTY!
100% Pre Installation Satisfaction Guarantee
Limited Lifetime Structural Warranty
ALSTON INC. warrants that its engineered hardwood floorings at the time of their original manufactured condition will be free from manufacturing defects for the lifetime you own the floor. Manufacture defects would include defects in assembly, dimension, grading, lamination, and milling. Furthermore, ALSTON INC warrants its hardwood flooring products, when properly installed with “ALSTON” brand flooring adhesives/sealer system and in accordance to our installation instructions, the flooring will not warp, twist or cup, nor will the bonded layer delaminate, for the lifetime you own the floor even when subjected to varying humidity, provided that the flooring is not subjected to excessive, extended contact with moisture or water; and provided that all installation instructions and precautions are adhered to. It should be carefully noted however that wood is living material, which reacts to climatic changes. In high humidity they absorb moisture and expand, in low humidity they release moisture, shrink and contracts. It is the responsibility of the end user to provide stable humidity between 30~50% by the use of a humidifier/dehumidifier (depending on the climatic condition) to get the expected performance of the product. Any deformation on the flooring caused by the failure to provide the proper measures and the correct ambiance is not covered by this Warranty.
SPECIAL NOTE: Warranty limitations for Staple Down or Nail Down Installations: Our products are not warranted against squeaking, popping or crackling when using staple down or nail down installation methods. Some squeaking, popping, or crackling is to be expected when using staple down or nail down installation methods. In addition, our flooring are not warranted against staples or nails pullout from the subfloor.
Limited 15 or 25 Year Finish Warranty
Moisture Warranty
Regarding All Warranty Protections
This Warranty DOES NOT cover labor costs
This Warranty DOES NOT cover Purchases over the Internet
ALSTON INC. sells our products through authorized retailer outlets only. ALSTON INC. will not honor any warranty claims for any products purchased over the Internet, nor will we accept any returns for such products.
ALSTON INC.Disclaims liability for incidental or consequential damages, including any implied warranty of merchantability, or warranty of fitness for a particular purpose, with respect to this product. This is the complete and exclusive statement of the warranty, and is in lieu of all other express and/or statutory warranties. Some states do not allow the exclusion of limitation of incidental or consequential damages, so this limitation/exclusion may not apply to you.